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True Care now offers Private Duty Nursing

Posted on Jul 10, 2019 5:02:06 PM by True Care Staff in Insider News

True Care is happy to announce our new service: Private Duty Nursing.

Meet our Director of Private Duty Nursing, James Frand. James started as an EMT volunteer then worked for the 911 system and decided to go into the nursing track, as opposed to a paramedic, after that. He chose to continue on that path ever since acquiring a Master’s degree in Nursing and experience as an administrator and director of nursing. This gives him the unique ability to run both sides of the program; one being client advocacy and the other being the administrative side, which includes hiring our nurses and staffing our cases. Throughout his six years in this field, he saw a growing need to advocate for his patients with insurance companies and would often fight for them to receive the services they needed using his expertise to validate their case.

Private Duty Nursing is a program that many, even most nurses, do not know much about. For each case, the client must rely on one of three types of medical equipment to survive: a tracheostomy tube, a ventilator, or a feeding tube (PEG). James hopes to accomplish a number of things while at True Care. One of his top goals is to continue caring for True Care clients who were previously receiving home health aide assistance in their home but fell sick and needed to be transferred to a facility like a nursing home or admitted to a hospital. Now that True Care offers Private Duty Nursing as a home care option, we can continue to care for our clients during their stay at a facility and prepare them for a safe and healthy return home. By teaming up with our already established team of skilled nurses we now have the ability to offer a larger spectrum of care.

This is the third time James has built out a program like this for a company. He had the following to say about the process:

“Starting from the ground up is always challenging but once it’s up and running it’s a great program for everyone. It runs very nicely and it’s smooth going once everything is in place. It pays off right away.

“The most rewarding part of building a program like this is when someone tells me they were stuck in a nursing home for 4 years and I come in and they are happy at home 2 months later. Or when a patient is on a ventilator and they slowly wean off and getting better over time because they’re at home now as opposed to a nursing home or hospital. It’s a nice feeling to see ‘Wow’ they’re off the trach now or off the vent now and breathing on their own. That is very rewarding.”

We asked James why he believes Private Duty Nursing is more beneficial to our clients and why this program is so important.

“The benefit of having a client at home is, on the one hand, you have your family around you all the time. They don't have to make a special trip to visit during restricted hours, in and out of a facility or sitting in a waiting room because the facility only allows one or two visitors at a time. Many times there are patients next to them who are dying or they are placed with much sicker patients exposing them to more health risks. Whether it be pediatrics or adults it’s not a very uplifting or healthy environment. The second part of it is that the germs around you are your own or familiar in that they are either your family’s or a choice few nurses or caregivers. It’s your own room, your own bed, and for most cases, it’s one-on-one care as opposed to multiple people coming in and out poking and prodding. It’s one doctor, your 4 nurses [if you have round the clock care], and your family and that’s it. It’s your own environment. You say what you need at the time that you need it rather than having to wait for the facility staff to become available because they have numerous other patients to care for. It’s just a healthier place to be. The person’s mind can be at ease. All of this contributes to a positive environment for our clients.”

If you or your loved one could benefit from our new Private Duty Nursing service, please contact us and we will be happy to assist.


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Rita and Sara Create a Children's Book

Posted on May 22, 2019 4:12:39 PM by True Care Staff in Insider News, in Alzheimer's & Dementia

Rita and Jodie meet each week as part of True Care’s Memory Care program. They often do creative writing activities which keep Rita’s brain active and as healthy as possible despite her memory impairment. One particular afternoon, during one of their sessions together, Jodie and Rita starting working on a book. They didn’t know where this activity would lead them; all they knew was that it was fun and they enjoyed creating something together.

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Success Stories: How CDPAP Helped a Mother and her Child

Posted on Apr 17, 2019 3:01:00 PM by True Care Staff in Insider News

April is Autism Awareness Month and we'd like to share a special success story with you. Daria, True Care's CDPAP Program Manager, brought to our attention a case that she recently handled. It is a story about a single mother who is caring for her autistic son and came to us for help. Her child has been diagnosed with several mental health problems. She wanted to care for her child at home due to the fact that she had no one else to care for her child and no one who would fully be able to understand and manage her child's special needs. She came into our Brooklyn office asking about our Consumer Directed Personal Assistance Program (CDPAP) hoping to enroll her and her son to receive benefits. 

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Painting with Scissors: A Matisse-inspired Art Workshop

Posted on Mar 14, 2019 11:39:55 AM by True Care Staff in Insider News, in Alzheimer's & Dementia

As part of the Care Connection Community Class in conjunction with the Alzheimer's Foundation  of America (AFA), True Care was pleased to facilitate A Matisse Inspired Workshop. This workshop uses the fine art of Henri Matisse's "Cut-Outs" series as inspiration for a technique we like to call "Painting with Scissors." It was a wonderfully engaging class where those in attendance were clients of True Memory Care program as well as invited community guests.

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AFA Develops VR Tool for Understanding Dementia

Posted on Jan 15, 2019 2:46:16 PM by True Care Staff in Insider News, in Alzheimer's & Dementia

If you care for or know someone living with memory impairment, be it Alzheimer's or another form of dementia, you know that it is a condition that is hard to understand. Although we may never fully comprehend what it truly feels like for the individual, there are many ways to learn compassion and how to care for the memory affected loved one in your life. This is a task that the Alzheimer's Foundation of America have taken on through their Care Connection Sunset Series, a program which involves briefly immersing its participants in a virtual reality world where you experience symptoms like blurred vision, hallucinations, and disorientation. 

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TrueCaregiver Flu Prevention & Resource Fair 2018

Posted on Dec 6, 2018 3:13:00 PM by True Care Staff in Insider News

Since late September 2018, True Care has held a TrueCaregiver Flu Prevention & Resource Fairs for all our HHAs in each of our main offices in Brooklyn, Queens, and the Bronx. Our caregivers got a free flu shot as well as access to a number of services as part of our TrueEDU program. These resources included free ESL courses with JCC of Greater Coney Island, GED classes at Metropolitan College of NY, and banking and financial services from PNC Bank, just to name a few.

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