IVR

Clock In and Clock Out

A go-to resource for HHA's questions or concerns regarding our new clock in & out systems in place. Find information about your Electronic Visit Verification Caller ID or HHAeXchange App.

PPE

Requesting Personal Protective Equipment

In case you didn't know yet, True Care is providing our #HeroesInOurHomes with protective gear. Active Home Health Aides with True Care are able to pick up protective gear at their nearest office location. Please remember all home health aides are required to wear face masks and gloves at all times. True Care recommends also wearing medical grade face coverings as an extra layer of protection. 

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Get The Vaccine, Not COVID!

True Care is offering FREE COVID Vaccines for all of our #HeroesInOurHomes obtaining the vaccine for the first time. Find out more about our locations and times of availability. 

ASSISTANCE

Coping Through COVID

The stress of COVID-19 may be weighing on you. The City has been providing resources about wellness, such as access to fitness, access to food, housing help, mental health resources, and much more.

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Essential Package

As Essential Workers, True Care values your bravery. We are providing extra support by supplying our Home Health Aides with “COVID-19 Essential Bags” to better protect themselves, patients, and families.

Ask a Nurse

True Care has a COVID-19 coronavirus hotline to accept calls regarding any questions or issues related to the pandemic. A True Care clinical team member is available to provide answers to questions and guidance regarding a variety of COVID-19 health concerns. Complete the form below or leave a message on our hotline (929) 474-9322.

A member of our team will get back to you!