The Home Care Scheduling Coordinator works together with the Coordination team and is responsible for coordinating caregiver placement and visit confirmations. He/she functions under the direction of the Supervisor.
Coordinates placement of services between clients and the paraprofessional staff.
Maintains and documents communication with paraprofessionals.
Maintains a schedule of all services per month.
Verifies billed services against requested services; Helps maintain patient files.
Assists with screening of caregivers.
Maintains patient confidentiality and privacy with dignity and respect.
Participates in patient case conferences, in-service programs and orientation.
Communicates with the Coordinator weekly regarding scheduling, availability, attendance, and assignment.
Answers telephone, records and relays messages to appropriate personnel.
Manages telephone calls in a supportive, reassuring manner for patients, families, physicians and others.
Must have HHA eXchange software experience
Must have Home Care Scheduling Experience
You have knowledge of the Call Dashboard, Attendance reports, Staffing requirements, and general home care policies and procedures
You can participate in an on call rotation with other team members
You work well with a team and have a positive and professional demeanor
You are looking to grow in a company and develop in your career